Privacy Policy
Last Updated: March 3, 2025
1. Introduction
Welcome to Custom Workflows AI. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal information when you visit our website and tell you about your privacy rights.
2. Information We Collect
We collect different types of information depending on how you interact with our website:
- Quote Requests: When you submit a quote request through our form, we collect your name, email address, company name, project description, and budget range.
- Newsletter Subscription: When you subscribe to our newsletter, we collect your name and email address.
- Website Usage Information: We automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring web page, pages visited, and the date and time of your visit.
3. How We Use Your Information
We use your personal information for the following purposes:
- Quote Requests: To understand your needs and provide appropriate quotes for our services.
- Newsletter: To send you the newsletter and other marketing communications that you have opted to receive.
- Improving Our Website: To analyze usage patterns and improve our website's functionality and user experience.
- Legal Obligations: To comply with legal obligations, such as responding to lawful requests from public authorities.
4. Tracking Technologies
We use various tracking technologies to improve your experience on our website and to understand how you interact with it:
- Google Analytics: We use Google Analytics to understand how visitors use our website.
- Matomo: We use Matomo as an analytics platform to track user interactions.
- HubSpot: We use HubSpot for marketing analytics and tracking user interactions.
These tools may use cookies or similar technologies to collect information about your browsing activities.
5. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except for our trusted third parties who assist us in operating our website or servicing you.
We may share your information with the following third-party service providers:
- Google Analytics
- Matomo
- HubSpot
- Google Workspace
These third parties are only permitted to use your personal information to provide these services to us and are required to maintain the confidentiality of your information.
6. Data Security
We implement reasonable security measures to help protect your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We cannot be held responsible for security breaches that may occur with our third-party service providers such as Google Analytics, Matomo, HubSpot, or Google Workspace.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
To exercise any of these rights, please contact us at privacy@customworkflows.ai
8. Changes to This Privacy Policy
We may update our privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page for the latest information on our privacy practices.
9. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
privacy@customworkflows.ai